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The Real Cost of Amazon Prime

In his annual shareholder letter a few weeks ago, Amazon founder Jeff Bezos calculated the value the e-commerce giant had created for its customers. He concentrated on how much time Amazon saves shoppers in freeing them from driving to a store to buy goods. His conclusion: The convenience of Amazon Prime is worth $630 a year for each Prime customer.What...

Apple and Uyghur Labor — The Information’s 411

The Information found evidence of Apple working with suppliers suspected of using forced labor. How? Cory talks to Wayne Ma about how he discovered Apple's links to the Xinjiang region of China. Then, an interview with scholar Laura T. Murphy about how tech companies can look for evidence of forced labor in their supply chains.

The Deadly Toll of Amazon’s Trucking Boom

Abdullah Baidas had just pulled over to help the victims of a minor traffic accident on a freeway north of Houston when the truck with the blue smiley-face logo on its side shattered his body. The 23-year-old mechanic was standing on the shoulder of the freeway reporting the original fender bender to a 911 operator by phone. The call provides a...

Why Disney’s Streaming Slowdown Isn’t as Bad as It Looks

How many video streaming services does it take to profitably entertain America? That question has been top of mind for people in the tech and media industries over the past year, as numerous TV companies jumped into the market made popular by Netflix with their own streaming offerings. Whether there was enough demand for each of these to make money...

Why Even Discord Is Offering Creators Ways to Get Paid

Discord isn’t just a social network for video gamers anymore. The service has mushroomed into a 150 million-user hangout spot for everyone from high-school debate teams to karaoke singers. Now it’s helping Internet stars who have also gravitated to Discord get paid when they stick around. The San Francisco-based startup is using a familiar playbook...

A Gaming Veteran on the VR Market and ‘Crunch Culture’

Tommy Palm, co-founder and CEO of Sweden’s Resolution Games, got his start coding games in the 1980s. Before starting Resolution, he built two other studios, one of which was acquired by mobile game developer King in 2012. There, Palm helped create Candy Crush Saga, a hit puzzle game that soon attracted millions of players and brought in mountains of...

VMware’s New CEO Promises Change with Continuity

While VMware began looking for a new leader to succeed Pat Gelsinger as CEO early this year, some employees and industry watchers expected the company to shake things up by appointing a different type of CEO than the three technologists who had previously led it. At the time, many insiders feared VMware’s best days were behind it, as the growth...

Airbnb Confronts Tighter Rules on Rentals as Pandemic Ebbs

As Airbnb works to reinvigorate its business after the pandemic all but extinguished travel to urban destinations, it is confronting a fresh threat from regulators intent on limiting the number of homes they allow to be rented out to tourists. In cities around the world, but especially in Europe, authorities are taking steps to tighten the rules...

Midway Through Apple-Epic Trial, Apple Maintains Its Advantage

App developers are rooting for Epic Games to win its court battle against Apple. Yet some prominent developers told The Information they have grown concerned that the ongoing antitrust trial between Apple and Epic could hurt their own efforts to take on Apple and redefine who controls the economics of consumer apps. That’s because the three-week...

SoftBank's Year of Dramas and Crises

What a year SoftBank CEO Masayoshi Son has had. The Japanese investment giant was arguably one of the worst affected by the Covid downturn last year, given its high debt and significant exposure to companies like Uber and WeWork that were walloped by the lockdowns. Even before the worst of the economic impact had hit, SoftBank reported a $9 billion...

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