Aad Goudappel/theispot.com The generative AI boom is unleashing its minions. Enterprise software vendors have rolled out legions of automated assistants that use large language model (LLM) technology, such as ChatGPT, to offer users helpful suggestions or to execute simple tasks. These so-called copilots and chatbots can increase productivity...
Carolyn Geason-Beissel/MIT SMR The hardest part of a CEO transition is finding the right balance between listening and learning versus acting. How fast is too fast? How slow is too slow? Do you come in and take immediate action to make things better and have an impact? Or do you keep your powder dry while you move around the organization...
Gary Waters/Ikon Images Dilip has been working hard on a game-changing idea for a new product. But when he excitedly approaches his boss to share it and get approval for further development and testing, his proposal is quickly rejected. Instead of offering constructive feedback on how to make the idea workable, his boss vaguely refers to a...
Carolyn Geason-Beissel/MIT SMR | Getty Images A leader attempting to quash the meeting after the meeting would be like a coach trying to stop fans from opining, snarking, or rejoicing after a big game. The hard truth: Win or lose, there will be post-meeting speculations, opinions, and queries. As Dave Kievet, CEO of the Boldt Group, put it,...
Neil Webb/Ikon Images Many retailers with physical stores have felt as if they have been fighting for their lives during the past decade. A constant stream of media and industry analysis has poured cold water on the retail channel, documenting how stores have closed at a faster rate than at the peak of the Great Recession in 2008. This so-called...
Michael Glenwood Gibbs/theispot.com On May 7, 2021, executives at Colonial Pipeline discovered that cybercriminals had launched a ransomware attack on its IT systems. To prevent the malware from spreading further, the company took its computer systems offline, disabling 5,500 miles of pipeline that supplied 45% of the fuel consumed on the U.S....